SHIPPING POLICY
Taxes
- Taxes are calculated based on the shipping address provided at checkout.
- The applicable tax rate is determined by the destination province or territory the goods are being shipped to.
- We currently ship to addresses across the country.
Shipping Policy
- Creating an account on footwearinmind.com is the most convenient way to track your online order status, view your purchase history, and manage your preferences. All orders will receive an automated Order Confirmation email.
- We ship to all provinces and territories.
- Orders are generally processed and prepared for shipment during standard business hours, Monday through Friday, excluding public holidays.
- Once your order has been processed and shipped, you will receive a confirmation email containing a tracking number for your package.
- Please note that ownership and risk of loss for items purchased transfers to the customer once the shipment has been handed over to the carrier. We are not responsible for any loss, theft, or damage that may occur during transit or after delivery.
- Shipping options and associated costs will be calculated and displayed clearly in your shopping cart during the checkout process, before you complete your purchase.
- Specific promotions, such as free shipping thresholds, may be available from time to time and will be detailed on our website or at checkout. Eligibility is based on the order total and destination.
- For orders under any applicable free shipping threshold, standard shipping rates will apply as shown at checkout.
- Where available, local pickup options may be presented at no additional charge.
- Original shipping charges are non-refundable.
- Return shipping costs are the responsibility of the customer, unless the return is due to an error on our part or a confirmed product defect.